This Privacy Policy outlines Rozbella‘s approach to Data Protection and Privacy to fulfill its obligations under applicable laws and regulations. This Privacy Policy applies to your Personal Information processed by us.
While you may be able to browse the Website from countries outside India, please note we do not offer any product/service under this Website outside India. By visiting rozbella.in or providing your information, you expressly agree to be bound by this Privacy Policy and agree to be governed by the laws of India. If you do not agree, please do not use or access our Website.
In this Privacy Policy, the terms ‘Personal Information’, ‘Data Subject’, ‘Controller’, ‘Processor’, and ‘Processing’ shall have the meanings ascribed under the applicable privacy laws.
WHO WE ARE
The website rozbella.in is owned and operated by Rozbella, a brand engaged in selling, marketing, and retailing artificial jewelry through its e-commerce platform.
ROLES WE PLAY
We act as a Data Controller when collecting and processing Personal Information about you.
We act as a Data Processor when processing Personal Information on behalf of another Data Controller.
OUR COMMITMENT
We are committed to protecting your privacy, and our Personal Information handling practices are continually reviewed to ensure compliance with applicable laws and regulations.
PERSONAL INFORMATION GATHERED
We collect and store information provided by you when you register, verify your identity, undertake transactions, or communicate with us. The Personal Information collected includes:
- Information You Provide: Name, email address, contact number, shipping address, etc.
- Information We Collect Automatically: IP address, device details, cookies, and usage data.
- Information from Other Sources: Updated address details from third-party service providers for order fulfillment.
CATEGORIES OF PERSONAL INFORMATION
We collect and process the following categories of Personal Information:
- Identity Data: Name, email, contact number, etc.
- Transaction Data: Payment details such as card information.
- Technical Data: IP address, device identifiers, and location data.
- Communications Data: Metadata from emails, messages, and calls.
- Usage Data: Data on how you interact with our Website.
CONSENT
By using rozbella.in and/or providing your information, you consent to us collecting, storing, processing, and sharing your Personal Information with third parties or service providers in accordance with this Privacy Policy.
PURPOSES FOR COLLECTING PERSONAL INFORMATION
We use your Personal Information to operate, provide, and improve our products and services, including:
- Purchase and Delivery: To process orders, handle payments, and deliver products.
- Communication: To communicate with you regarding your orders and promotional offers.
- Personalization: To recommend products and personalize your experience on our platform.
- Advertising: To display interest-based ads that are relevant to you.
COOKIES AND TRACKERS
We use cookies and similar tracking technologies to enhance your experience on rozbella.in. For more information on managing cookies, you can visit http://www.allaboutcookies.org.
PERSONAL INFORMATION DISCLOSURE
We may disclose Personal Information to third parties for purposes such as:
- Order processing and fulfillment
- Delivery service providers
- Payment gateways and processors
- Communication and marketing assistance
- Legal or regulatory compliance
We do not sell or rent your Personal Information to third parties. All third-party partners are required to adhere to strict data protection obligations.
DATA SECURITY
We take data security seriously. Personal Information is stored securely on our servers and is protected from unauthorized access using industry-standard safeguards.
RETENTION AND DISPOSAL OF DATA
We retain Personal Information as long as necessary to fulfill the purposes outlined in this Privacy Policy and in accordance with legal or regulatory requirements. Personal data that is no longer needed is securely deleted or anonymized.
CROSS-BORDER DATA TRANSFER
Personal Information collected on rozbella.in may be transferred to and processed in countries other than your own. By providing your information, you consent to such transfers.
YOUR RIGHTS
As a customer, you have the right to access, correct, or request deletion of your Personal Information. You can contact us at rsrozbella.in for any queries or concerns regarding your data privacy.
CUSTOMER GRIEVANCE REDRESSAL POLICY
For any grievances, please contact our Customer Support at:
- Email:support@rozbella.in
- Phone: +91-6370659980 (Mon to Sat, 10 AM to 7 PM)
Grievance Officer:
Mrs. Richikananda Behera
Designation: [Grievance Officer]
NOTIFICATION OF CHANGES
We regularly review this Privacy Policy to ensure compliance and accuracy. Any changes will be posted on this page, so we encourage you to review it periodically.
CONTACT USFor any privacy-related questions, reach us at support@rozbella.in.